Mobile Developmentopenai

zoom-contact-center-android

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

Stars: 1,305
Source: openai/plugins
Updated: 2026-05-30
Slug: openai--plugins--android

View on GitHub Raw SKILL.md

// install — copy + paste into any project

mkdir -p .claude/skills && curl -fsSL https://raw.githubusercontent.com/openai/plugins/HEAD/plugins/zoom/skills/contact-center/android/SKILL.md -o .claude/skills/android.md

Drops the SKILL.md into .claude/skills/android.md. Works with Claude Code, Cursor, and any agent that loads SKILL.md files from .claude/skills/.

Zoom Contact Center SDK - Android

Official docs:

Quick Links

SDK Surface Summary

SDK manager: ZoomCCInterface
Channel services:
getZoomCCChatService()
getZoomCCVideoService()
getZoomCCZVAService()
getZoomCCScheduledCallbackService()
Campaign support via web campaign service and campaign metadata.

Hard Guardrails

Initialize SDK in Application.onCreate.
Use ZoomCCItem to define channel + identifiers.
Use entryId for chat/video/ZVA.
Use apiKey for scheduled callback and campaign mode.
Release services on teardown.

Common Chains

Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
Contact Center API automation: ../../rest-api/SKILL.md

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.