Notification Template Design
Create notification templates for workflow events:
- Event type: What triggers this notification? (new item, approval needed, SLA warning, escalation, completion)
- Recipients: Who receives it? (requester, approver, escalation target, compliance team)
- Channel: Email, Microsoft Teams adaptive card, or both?
- Content: Subject/title, body with relevant data fields, action buttons (Approve/Reject), link to item
- Branding: The Lobbi client branding requirements (logo, color, footer)
Output: email HTML template and/or Teams Adaptive Card JSON with placeholder variables using {{variable_name}} syntax.