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community-insight-taxonomy

Tagging schema for classifying community signals by persona, journey,

Stars
259
Source
gtmagents/gtm-agents
Updated
2026-04-03
Slug
gtmagents--gtm-agents--community-insight-taxonomy
View on GitHubRaw SKILL.md

// install — copy + paste into any project

mkdir -p .claude/skills && curl -fsSL https://raw.githubusercontent.com/gtmagents/gtm-agents/HEAD/plugins/community-building/skills/community-insight-taxonomy/SKILL.md -o .claude/skills/community-insight-taxonomy.md

Drops the SKILL.md into .claude/skills/community-insight-taxonomy.md. Works with Claude Code, Cursor, and any agent that loads SKILL.md files from .claude/skills/.

Community Insight Taxonomy Skill

When to Use

  • Standardizing feedback tagging across forums, events, surveys, and interviews.
  • Sharing structured insights with product, marketing, or CS teams.
  • Powering dashboards and AI routing for community signals.

Framework

  1. Persona Dimension – builders, admins, execs, partners, champions, newcomers.
  2. Journey Stage – onboarding, activation, adoption, expansion, advocacy, lapse.
  3. Driver Dimension – product, support, education, pricing, community experience, roadmap.
  4. Sentiment & Urgency – positive/neutral/negative + severity/impact.
  5. Business Linkage – map to ARR tier, account health, opportunity pipeline, or churn risk.

Templates

  • Tag dictionary with definitions, examples, and confidence guidelines.
  • Airtable/Sheet schema with validation + automation hooks.
  • Quick-reference cheatsheet for moderators/interviewers.

Tips

  • Run monthly taxonomy reviews to merge duplicates and add emerging themes.
  • Capture "what good looks like" examples to maintain consistency.
  • Pair with run-member-insight-sprint for auto-tagged datasets.